TM! Now we really love you :)

This article is posted in 2014, we have moved to a new factory since 2017. And the current phone and fax numbers:

Tel: +604-548 0668
Fax: +604-548 0669

Not to forget the people that helped us too.

After I wrote the article about Internet service at our new factory area back in March 2014 with the title of "TM, we love you, but you are killing us", now we are really happy with UniFi service of 10Mbps, and new phone lines for telephone and fax!

After the release of the article in March, a friend who works in TM approached us. It seems there is some discussion going on between TM, the developer, and PDC (Penang Development Center) Telecommunication Services. He is not sure what is the discussion and when can we get the service in our area. Anyway, with some help, we manage to identify the authorities that might be the right parties for us to engage. Without further delay, we wrote a letter to the Developer (the company that developed our factory) and also the chairman of PDC Telecommunication Service, highlighting the problem we have and of course with the hope to get broadband and landline service up in our area, as soon as possible.

Well, both parties do listen to us. After a month or so, TM contacted us bringing great news! The UniFi fiber optic service will soon be installed in our factory area and we are able to enjoy the fast and reliable broadband + phone line service soon.

Mid of May, the TM contractor is installing the fiber cable and as expected, we are thrilled with the progress.

On the 21^st of May, the UniFi contractor came to install UniFi in our factory. Thanks to them, now we are enjoying stable and fast Internet service, and we are using two new phone numbers for customers to call and fax. Now our new phone and fax are:

Tel: +604-504 1878

Fax: +604-504 0138

We appreciate the effort taken by many parties, we will do our part to serve customers better and faster.

We would really want to thank:

• PDC Telecommunication Services
• Our Developer
• TM
• TM's contractor
• Friends and those that help us in the process to get UniFi
• Our customer that being patient with our phone line and fax problem

Thanks, TM, now we really love you! We also pray for those in need of this service to get it soon. Let's work together for a better Malaysia.